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  2. SERVQUAL - Wikipedia

    en.wikipedia.org/wiki/SERVQUAL

    SERVQUAL is a multi-dimensional research instrument designed to capture consumer expectations and perceptions of a service along five dimensions that are believed to represent service quality. SERVQUAL is built on the expectancy–disconfirmation paradigm, which, in simple terms, means that service quality is understood as the extent to which ...

  3. Five Below - Wikipedia

    en.wikipedia.org/wiki/Five_Below

    Five Below, Inc. Five Below, Inc. is an American chain of specialty discount stores that prices most of its products at $5 or less, plus a smaller assortment of products priced up to $25. [5] Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens. [3]

  4. Chicago Union Stock Yards fire (1934) - Wikipedia

    en.wikipedia.org/wiki/Chicago_Union_Stock_Yards...

    Photograph of the destruction, taken by an employee of the Yards who later became the mom of a Wikipedia contributor. The Chicago Union Stock Yards fire of 1934 was the second-most destructive fire in the city's history, after the Great Chicago Fire of 1871, in terms of property damage and buildings lost.

  5. Questionnaire - Wikipedia

    en.wikipedia.org/wiki/Questionnaire

    Questionnaire. A questionnaire is a research instrument that consists of a set of questions (or other types of prompts) for the purpose of gathering information from respondents through survey or statistical study. A research questionnaire is typically a mix of close-ended questions and open-ended questions.

  6. Employee surveys - Wikipedia

    en.wikipedia.org/wiki/Employee_surveys

    Employee surveys are tools used by organizational leadership to gain feedback on and measure employee engagement, employee morale, and performance. Usually answered anonymously, surveys are also used to gain a holistic picture of employees' feelings on such areas as working conditions, supervisory impact, and motivation that regular channels of ...

  7. 360-degree feedback - Wikipedia

    en.wikipedia.org/wiki/360-degree_feedback

    360-degree feedback (also known as multi-rater feedback, multi source feedback, or multi source assessment) is a process through which feedback from an employee's subordinates, peers, colleagues, and supervisor (s), as well as a self-evaluation by the employee themselves is gathered. Such feedback can also include, when relevant, feedback from ...

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