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Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone , technical support can now be conducted online or through chat.
Chief Customer Officers may be known by many titles; however, according to the Chief Customer Officer Council, the CCO is properly defined as "an executive who provides the comprehensive and authoritative view of the customer and creates corporate and customer strategy at the highest levels of the company to maximize customer acquisition ...
The responsibilities of account managers can vary depending on the industry they work in, size of the company and nature of the business. Each customer account can vary in demands and an account manager may work with brand managers for one account and a media department for another. Account managers usually report directly to the account ...
In business and project management, a responsibility assignment matrix [1] (RAM), also known as RACI matrix [2] (/ ˈ r eɪ s i /) or linear responsibility chart [3] (LRC), is a model that describes the participation by various roles in completing tasks or deliverables [4] for a project or business process.
In a shop, a cashier (or checkout operator) is a person who scans the goods through a cash register that the customer wishes to purchase at the retail store. In most modern shops, the items are scanned by a barcode positioned on the item with the use of a laser scanner. After all of the goods have been scanned, the cashier then collects the ...
[citation needed] Agents have a variety of duties depending on the size of the airline, including making boarding announcements, assigning seats, handling standby passengers, monitoring jet way doors during boarding and disembarkation, and assisting in customer service duties.
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