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HubSpot, Inc. is an American developer and marketer of software products for inbound marketing, sales, and customer service. HubSpot was founded by Brian Halligan and Dharmesh Shah in 2006. Its products and services aim to provide tools for customer relationship management, social media marketing, content management, lead generation, web ...
HubSpot CRM Free: HubSpot: N/A N/A SaaS: Java : Cloud computing HBase: 2014: Neolane: Adobe: v6 2012 Proprietary or SaaS C++, JavaScript Windows, Linux MS SQL, Oracle, PostgreSQL, MySQL 2001 Nutshell CRM: Nutshell CRM 2017 2017 SaaS: PHP Web, iOS, Android: MySQL: 2010 Oracle Advertising and Customer Experience (CX) Oracle Corporation: 2021 Sept ...
v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
Customer success. Customer success, customer success management, or client advocacy is a business strategy aimed at ensuring that customers achieve their desired outcomes while using a product or service. It involves proactive engagement, personalized support, and ongoing assistance to help customers derive maximum value from their investments ...
For individual applications and general terms related to CRM, see Category:Customer relationship management software. Subcategories This category has the following 3 subcategories, out of 3 total.
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HubSpot CRM Free. The company launched its HubSpot CRM Free product in 2014 (as HubSpot CRM), after announcing the customer relations management platform at its INBOUND 2014 event in Boston, Massachusetts. [1] The CRM product tracks and manages interactions between a company and its customers and prospects.
Brian Halligan is an American executive and author. [1] He is the co-founder and executive chairman of software company HubSpot [2] based in Cambridge, Massachusetts, and is also a senior lecturer at Massachusetts Institute of Technology. Halligan coined the term "inbound marketing" to describe the type of marketing he advocates.