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Computer-aided dispatch. Computer-aided dispatch ( CAD ), also called computer-assisted dispatch, is a method of dispatching taxicabs, couriers, field service technicians, mass transit vehicles or emergency services assisted by computer. It can either be used to send messages to the dispatchee via a mobile data terminal (MDT) and/or used to ...
911 dispatchers use computer-aided dispatch (CAD) to record a log of EMS, police and fire services. It can either be used to send messages to the dispatched via a mobile data terminal (MDT) and/or used to store and retrieve data (i.e. radio logs, field interviews, client information, schedules, etc.).
New World Systems. New World Systems is a public sector software company based in Troy, Michigan and a major manufacturer of computer-aided dispatch software that is primarily used in the United States. It became a part of Tyler Technologies in 2015. Troy, Michigan, is now the headquarters for Tyler's Public Safety Division and the home of the ...
Maloney interned at San Diego emergency transport company where he saw the need for a more efficient dispatch paradigm. TriTech's first products were for the emergency transport market and was originally named American TriTech but was renamed in 1998 to TriTech Software Systems, as the company's business was not limited to the United States. [2]
Computer-aided dispatch. As technology, and particularly computer technology, evolved, the dispatching of EMS resources took on an entirely new dimension, and required completely new skill sets. The process of dispatching was supported by computers, and moved in many locales to a paperless system that required above average computer skills.
Versaterm Inc. is a Canadian company based in Ottawa, Ontario that develops computer-aided dispatch (CAD) and records management systems for police, fire, and other public safety agencies. Former Royal Canadian Mounted Police employees established the company in 1977; the group had previously developed the Canadian Police Information Centre , a ...
LASCAD. On 26 October 1992 the London Ambulance Service started to use a new computer-assisted dispatch (CAD) system, known as LASCAD. [1] Poorly designed and implemented, its introduction led to significant delays in the assigning of ambulances, [2] with anecdotal reports of 11-hour waits. Media reports at the time claimed that up to 30 people ...
It is generally accepted that giving field units computers connected with the computer-aided dispatch, or another enterprise system used for dispatch, unloads voice two-way radio channels and increases capacity. Users research information on their terminal or laptop instead of calling in with a request that the dispatcher do it.
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