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2. Identify legitimate AOL websites, requests, and communications

   help.aol.com/articles/identify-legitimate-aol...

   • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

3. Protect yourself from internet scams - AOL Help

   help.aol.com/articles/protect-yourself-from...

   The internet can be a fun place to interact with people and gain info, however, it can also be a dangerous place if you don't know what you're doing. Many times, these scams initiate from an unsolicited email. If you do end up getting any suspicious or fraudulent emails, make sure you immediately delete the message or mark it as spam.

4. How to spot phishing scams and keep your info safe - AOL

   www.aol.com/lifestyle/protect-yourself-email...

   They say they've noticed suspicious activity or log-in attempts on your account. They claim there’s a problem with your account or your payment information. They say you need to submit certain ...

5. Recognize a hacked AOL Mail account - AOL Help

   help.aol.com/articles/recognize-a-hacked-aol...

   • Email filters • Display name • Email signature • Blocked addresses • Mail away message. If your account has been compromised. If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if ...

6. What You Need to Know About Phone Scams - AOL

   www.aol.com/know-phone-scams-180248742.html

   Always use a strong password with a combination of letters, numbers and special symbols. Register for two-factor authentication if a website lets you do so. The scammer may not attempt to breach ...

7. Technical support scam - Wikipedia

   en.wikipedia.org/wiki/Technical_support_scam

   The pop-up instructs the victim to call the scammers via a phone number to fix the "error". Technical support scams can also be initiated via cold calls. These are usually robocalls which claim to be associated with a legitimate third party such as Microsoft or Apple.

8. Use AOL Certified Mail to confirm legitimate AOL emails

   help.aol.com/articles/what-is-aol-certified-mail

   If you're ever concerned about the legitimacy of these emails, just check to see if there's a green "AOL Certified Mail" icon beside the sender name. When you open the email, you'll also see the Certified Mail banner above the message details. When you get a message that seems to be from AOL, but it doesn't have those 2 indicators, and it isn't ...

9. Updates and Frequently Asked Questions - AOL Privacy

   privacy.aol.com/legacy/faq

   Most customer service issues can be handled by our customer support team, which you can reach at 1-800-827-6364. If our customer support team is unable to resolve your complaint, you may file a Notice of Dispute with us.