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Grievance redressal. Grievance Redressal is a management- and governance-related process used commonly in India. While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.
Centralised Public Grievance Redress and Monitoring System. Public Grievances Redressal is one of the flagship initiatives for the reformation in governance started by the Indian central government through addressing the grievances of general public. It was created in June 2007 by the Department of Administrative Reforms & Public Grievances.
A complaint system (also known as a conflict management system, internal conflict management system, integrated conflict management system, [1] or dispute resolution system) is a set of procedures used in organizations to address complaints and resolve disputes. Complaint systems in the US have undergone significant innovation especially since ...
E-Daakhil is an online portal launched on 7 September 2020 by The National Consumer Disputes Redressal Commission (NCDRC) for online and offline filing of complaints by aggrieved consumers and also facilitates of digital payments related to it. [1] The portal is available in Consumer Redressal Commissions of various states of India. [2][3][4][5]
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The Ministry of Personnel, Public Grievances and Pensions is a ministry of the Government of India in personnel matters specially issues concerning recruitment, training, career development, staff welfare as well as the post-retirement dispensation. The ministry is also concerned with the process of responsive people-oriented modern administration.
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MSME-Champions. MSME-Champions is a technology-driven centralized control room, grievance management, and information platform launched by the Ministry of Micro, Small and Medium Enterprises (MSME) under Government of India. The Prime Minister of India, Narendra Modi launched the Champions portal on 9 May 2020.
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