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  2. Task-oriented and relationship-oriented leadership - Wikipedia

    en.wikipedia.org/wiki/Task-oriented_and...

    The table below compares task-oriented and relationship-oriented leadership styles side-by-side: Task-Oriented. Relationship-Oriented. Emphasis on work facilitation. Emphasis on interaction facilitation. Focus on structure, roles and tasks. Focus on relationships, well-being and motivation. Produce desired results is a priority.

  3. Leader–member exchange theory - Wikipedia

    en.wikipedia.org/wiki/Leader–member_exchange...

    The leader–member exchange (LMX) theory is a relationship-based approach to leadership that focuses on the two-way relationship between leaders and followers. [1]The latest version (2016) of leader–member exchange theory of leadership development explains the growth of vertical dyadic workplace influence and team performance in terms of selection and self-selection of informal ...

  4. Situational leadership theory - Wikipedia

    en.wikipedia.org/wiki/Situational_leadership_theory

    Situational leadership theory. Situational Leadership is the idea that effective leaders adapt their style to each situation. No one style is appropriate for all situations. Leaders may use a different style in each situation, even when working with the same team, followers or employees. Most models use two dimensions on which leaders can adapt ...

  5. Clientelism - Wikipedia

    en.wikipedia.org/wiki/Clientelism

    Clientelism or client politics is the exchange of goods and services for political support, often involving an implicit or explicit quid-pro-quo. [1][2][3] It is closely related to patronage politics and vote buying. [4] Clientelism involves an asymmetric relationship between groups of political actors described as patrons, brokers, and clients.

  6. Hildegard Peplau - Wikipedia

    en.wikipedia.org/wiki/Hildegard_Peplau

    Army Nurse Corps, Rutgers University, World Health Organization. Hildegard E. Peplau (September 1, 1909 – March 17, 1999) [1] was an American nurse and the first published nursing theorist since Florence Nightingale. She created the middle-range nursing theory of interpersonal relations, which helped to revolutionize the scholarly work of nurses.

  7. Fiedler contingency model - Wikipedia

    en.wikipedia.org/wiki/Fiedler_contingency_model

    Fiedler's contingency model is a dynamic model where the personal characteristics and motivation of the leader are said to interact with the current situation that the group faces. Thus, the contingency model marks a shift away from the tendency to attribute leadership effectiveness to personality alone. [5]

  8. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  9. Three levels of leadership model - Wikipedia

    en.wikipedia.org/wiki/Three_levels_of_leadership...

    Personal leadership has three elements: (1) technical knowhow and skill; (2) the right attitude towards other people; and (3) psychological self-mastery. The first element, Technical Knowhow and Skill, is about knowing one's technical weaknesses and taking action to update one's knowledge and skills.

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