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Service management: United States 8 Astea International 2019 [19] Field Service Management: United States 9 Clevest, Inc. 2020 [20] Mobile Workforce Management: Canada 10 Axios Systems: 2021 [21] Enterprise Service Management: United Kingdom 11 Customerville 2021 Customer Experience (CX) provider United States 12 Ultimo Software Solutions 2022 [22]
ClickSoftware is an American technology company which offers automated mobile workforce management and service optimization solutions [buzzword] for enterprise and small businesses, both for mobile and in-house resources. [2] Since 2020, it has been a subsidiary of Salesforce. ClickSoftware coined the term service chain optimization in 1996.
Workforce management (WFM) is an institutional process that maximizes performance levels and competency for an organization.The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics.
www.toatech.com. TOA Technologies is an American software-as-a-service company that develops, markets and sells ETAdirect, a web-based applications solution for companies with small, medium, and large mobile workforces across the world. Headquartered in Beachwood, Ohio, its products include advanced tools for automating and optimizing planning ...
Connecteam is a cloud-based workforce management company and a software of the same name developed in 2016. [1] [2] By 2021, the company raised $120 million in seed funding.[3] [4] [2] As of 2022, it had 20000 companies connected to the app and over 1 million users.
Hubstaff is a remote company that created a workforce management software suite that offers proof of work, time-tracking software, and payroll management, along with a remote talent finder and project management software. Founded in 2012 by Dave Nevogt and Jared Brown, today Hubstaff employs a workforce of more than 90 people across the world.
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