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  2. International English Language Testing System - Wikipedia

    en.wikipedia.org/wiki/International_English...

    Website. ielts.org. International English Language Testing System (IELTS / ˈaɪ.ɛlts /) [6] is an international standardized test of English language proficiency for non-native English language speakers. It is jointly managed by the British Council, IDP and Cambridge English, [6] and was established in 1989.

  3. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...

  4. Canadian English Language Proficiency Index Program

    en.wikipedia.org/wiki/Canadian_English_Language...

    The Canadian English Language Proficiency Index Program, or CELPIP (/ ˈsɛlpɪp /), is an English language assessment tool which measures listening, reading, writing, and speaking skills. The test is administered by Paragon Testing Enterprises., [1] a subsidiary of the University of British Columbia (UBC). Paragon is the only Canadian company ...

  5. List of language proficiency tests - Wikipedia

    en.wikipedia.org/wiki/List_of_language...

    The following is a non-exhaustive list of standardized tests that assess a person's language proficiency of a foreign/secondary language. Various types of such exams exist per many languages—some are organized at an international level even through national authoritative organizations, while others simply for specific limited business or study orientation.

  6. Test of English as a Foreign Language - Wikipedia

    en.wikipedia.org/wiki/Test_of_English_as_a...

    The test is accepted by more than 11,000 universities and other institutions in over 190 countries and territories. TOEFL is one of several major English-language tests worldwide, including IELTS, Pearson Test of English (PTE), Duolingo English Test, Cambridge Assessment English, and Trinity College London exams.

  7. Cambridge Assessment English - Wikipedia

    en.wikipedia.org/wiki/Cambridge_Assessment_English

    Cambridge Assessment English or Cambridge English develops and produces Cambridge English Qualifications and the International English Language Testing System ().The organisation contributed to the development of the Common European Framework of Reference for Languages (CEFR), the standard used around the world to benchmark language skills, [2] and its qualifications and tests are aligned with ...

  8. Customer satisfaction research - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction_research

    Customer satisfaction research is that area of marketing research, customer intelligence, and customer analytics which focuses on customers' perceptions with their shopping or purchase experience. Companies are interested in understanding what their customers think about their shopping or purchase experience, because finding new customers is ...

  9. American Customer Satisfaction Index - Wikipedia

    en.wikipedia.org/wiki/American_Customer...

    The American Customer Satisfaction Index (ACSI) is an economic indicator that measures the satisfaction of consumers across the U.S. economy. It is produced by the American Customer Satisfaction Index (ACSI LLC) based in Ann Arbor, Michigan. The ACSI interviews about 350,000 customers annually and asks about their satisfaction with the goods ...