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  2. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]

  3. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.

  4. Retail clerk - Wikipedia

    en.wikipedia.org/wiki/Retail_clerk

    A retail clerk, particularly in a smaller store, may keep records of sales, prepare inventories of stock, or order merchandise. [2] A retail clerk is expected to be able to use basic math, read and write, as well as operate cash registers and apply discounts. They are also expected to stand on their feet for long periods of time.

  5. If you follow these eight ways to be a model customer — ideas from r/RetailHell workers, by the way — you can rest assured that you’re making service workers' lives a little bit less hellish.

  6. Standard Occupational Classification (United Kingdom)

    en.wikipedia.org/wiki/Standard_Occupational...

    These include sales assistants, retail cashiers and sales supervisors, all classified under sub-group 71; and customer service occupations, managers and supervisors, in sub-group 72. [14] Appointments usually require a good education and communication skills; some may require specific knowledge about a good or service which is related to their ...

  7. Professional certification - Wikipedia

    en.wikipedia.org/wiki/Professional_certification

    Professional certification. Professional certification, trade certification, or professional designation, often called simply certification or qualification, is a designation earned by a person to assure qualification to perform a job or task. Not all certifications that use post-nominal letters are an acknowledgement of educational achievement ...

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