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They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
Parent agency. Ministry of Home Affairs. Website. www.ica.gov.sg. The Immigration and Checkpoints Authority (ICA) is a law enforcement agency within the Ministry of Home Affairs (MHA), the border control agency responsible for frontline border control operations at air, sea and rail ports in Singapore. [1] ICA was formed on 1 April 2003 after ...
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
The Singapore Civil Service is the bureaucracy of civil servants that supports the Government of Singapore. Along with the Singapore Armed Forces (SAF), statutory boards, and other independent government bodies, the civil service makes up the overall public service of Singapore. [1] As of 2022, the civil service has about 87,000 employees.
A call centre (Commonwealth spelling) or call center (American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or ...
The company is the largest mobile network operator in Singapore with 4.1 million subscribers and through subsidiaries, has a combined mobile subscriber base of 770 million customers as of 31 March 2022. [4][5][6][7] The company was known as Telecommunications Equipment until 1995. Singtel provides ISP, IPTV (Singtel TV) and mobile phone ...
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Employment.org has been visited by 100K+ users in the past month