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eMASS is a service-oriented computer application that supports Information Assurance (IA) program management and automates the Risk Management Framework (RMF). [1] The purpose of eMASS is to help the DoD to maintain IA situational awareness, manage risk, and comply with the Federal Information Security Management Act (FISMA 2002) and the ...
United States Army Network Enterprise Technology Command ( NETCOM) is a US Military unit subordinate to United States Army Cyber Command. NETCOM's mission is to operate and defend the computer networks of the United States Army. The numerical command for NETCOM was 9th Army Signal Command, though this distinction was removed on 1 October 2011.
ITIL regards a call centre or help desk as similar kinds of service desk which provide only a portion of what a service desk can offer. A service desk has a more broad and user-centered approach which is designed to provide the user with an informed single point of contact for all IT requirements. A service desk seeks to facilitate the ...
The Joint Worldwide Intelligence Communications System (JWICS) is a secure intranet system utilized by the United States Department of Defense to house "Top Secret/Sensitive Compartmented Information" In day-to-day usage, the JWICS is used primarily by members of the Intelligence Community, such as the DIA within the DoD, and the Federal Bureau ...
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