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2. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.

3. Customer service training - Wikipedia

   en.wikipedia.org/wiki/Customer_service_training

   Customer service training (CST) refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction. Audience [ edit ] Any employee who interacts with a customer is a candidate for customer service training.

4. Customer service representative - Wikipedia

   en.wikipedia.org/wiki/Customer_service...

   Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. Qualifications include good communication, problem-solving, and computer skills.

5. Skills Spotlight: Customer Service And 12 Related Jobs - AOL

   www.aol.com/2014/05/23/skills-spotlight-customer...

   For premium support please call: 800-290-4726 more ways to reach us

6. Communications training - Wikipedia

   en.wikipedia.org/wiki/Communications_training

   Communications training or communication skills training refers to various types of training to develop necessary skills for communication. Effective communication is vital for the success in various situations. Individuals undergo communications training to develop and improve communication skills related to various roles in organizations.

7. Telephone - Wikipedia

   en.wikipedia.org/wiki/Telephone

   An old rotary dial telephone. AT&T push button telephone made by Western Electric, model 2500 DMG black, 1980. A telephone is a telecommunications device that permits two or more users to conduct a conversation when they are too far apart to be easily heard directly. A telephone converts sound, typically and most efficiently the human voice ...