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  2. Certified Business Manager - Wikipedia

    en.wikipedia.org/wiki/Certified_Business_Manager

    Certified Business Manager. The Certified Business Manager (CBM) is a credential created and administered by the Association of Professionals in Business Management (APBM). [1] It was designed to validate the mastery of business management knowledge, skills, and abilities. [2]

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  4. Training management system - Wikipedia

    en.wikipedia.org/wiki/Training_management_system

    A training management system ( TMS ), training management software, or training resource management system ( TRMS) is a software application for the administration, documentation, tracking, and reporting of instructor-led-training programs. [1] A TMS focuses on back-office processes and is considered a tool for corporate training administrators ...

  5. Certified Public Manager - Wikipedia

    en.wikipedia.org/wiki/Certified_public_manager

    Certified Public Manager. The Certified Public Manager (CPM) is a United States professional designation established in 1979 for the purpose of improving performance and advancing best practice standards for public sector managers. The CPM is a comprehensive management development program based upon a selected set of competencies.

  6. Business continuity planning - Wikipedia

    en.wikipedia.org/wiki/Business_continuity_planning

    Business continuity planning life cycle. Business continuity may be defined as "the capability of an organization to continue the delivery of products or services at pre-defined acceptable levels following a disruptive incident", and business continuity planning (or business continuity and resiliency planning) is the process of creating systems of prevention and recovery to deal with potential ...

  7. Master of Business Administration - Wikipedia

    en.wikipedia.org/wiki/Master_of_Business...

    A Master of Business Administration ( MBA; also Master in Business Administration) is a postgraduate degree focused on business administration. [1] The core courses in an MBA program cover various areas of business administration such as accounting, applied statistics, human resources, business communication, business ethics, business law ...

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