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Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
Fix problems signing in to AOL Mail. While most sign in problems can stem from password issues, you might also get blank or missing screens, or various errors when trying to sign in. No matter the problem you're experiencing, the following troubleshooting steps should help you get back in your AOL Mail quickly.
Fix problems with third-party mail applications. If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it.
Many users of Microsoft's emailing platform shared frustration on social media, with some noting they were unable to sign into or load their accounts. The company said that it was “investigating ...
One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
By default, AOL Mail blocks access from outdated apps that could leave your account vulnerable. If we sent you an email indicating that your app is using outdated security protocols or you're unable to sign in from an older app, you still have several options available to you. Use a secure option to access AOL Mail. Use an app password.
Popular Products. Account; AOL Mail; AOL Desktop Gold; AOL App for iOS; AOL App for Android; Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.
No matter what application or software you use, the IMAP sever and port settings will be the same. Just make sure SSL is enabled and you use your full email address, including @verizon.net. Server Settings. Port Settings. Incoming mail server (IMAP): imap.aol.com. Outgoing mail server (SMTP): smtp.verizon.net. IMAP-993-SSL.