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2. Genesys (company) - Wikipedia

   en.wikipedia.org/wiki/Genesys_(company)

   Genesys Cloud Services, Inc. (Genesys), formerly Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience (CX) and call center technology to mid-sized and large businesses. [2] It sells both cloud-based and hybrid cloud software. The company was founded in 1990 [3] and was acquired by ...

3. Software configuration management - Wikipedia

   en.wikipedia.org/wiki/Software_configuration...

   v. t. e. Software configuration management (SCM), a.k.a. software change and configuration management (SCCM), [1] is the software engineering practice of tracking and controlling changes to a software system; part of the larger cross-disciplinary field of configuration management (CM). [2] SCM includes version control and the establishment of ...

4. Configuration management - Wikipedia

   en.wikipedia.org/wiki/Configuration_management

   Configuration management (CM) is a management process for establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information throughout its life. [1][2] The CM process is widely used by military engineering organizations to manage changes throughout ...

5. Configuration management database - Wikipedia

   en.wikipedia.org/wiki/Configuration_management...

   A configuration management database (CMDB) is an ITIL term for a database used by an organization to store information about hardware and software assets (commonly referred to as configuration items). It is useful to break down configuration items into logical layers. [1] This database acts as a data warehouse for the organization and also ...

6. Microsoft Configuration Manager - Wikipedia

   en.wikipedia.org/.../Microsoft_Configuration_Manager

   Microsoft Configuration Manager (ConfigMgr) is a systems management software product developed by Microsoft for managing large groups of computers providing remote control, patch management, software distribution, operating system deployment, and hardware and software inventory management. Configuration Manager supports the Microsoft Windows ...

7. Configuresoft - Wikipedia

   en.wikipedia.org/wiki/Configuresoft

   Configuresoft. Configuresoft, Inc. was an American software company, best known for their Enterprise Configuration Manager software. In May 2009, EMC Corporation announced the acquisition of Configuresoft. [1] In 1999 by E. Alexander Goldstein (CEO), Dr Dennis Moreau (CTO), Louis Woodhill (Chairman) and Alan Sage (VP, Worldwide Sales) formed a ...

8. Configuration item - Wikipedia

   en.wikipedia.org/wiki/Configuration_item

   Configuration items are represented by their properties. These properties can be common to all the configuration items (e.g. unique item code that we will generate, description of function, end of the lifecycle or business owner that is approving configuration item changes and technical owner, i.e. administrator, that is supporting it and implementing the changes).

9. Baseline (configuration management) - Wikipedia

   en.wikipedia.org/wiki/Baseline_(configuration...

   In configuration management, a baseline is an agreed description of the attributes of a product, at a point in time, which serves as a basis for defining change. [1] A change is a movement from this baseline state to a next state. The identification of significant changes from the baseline state is the central purpose of baseline identification.