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Genesys Cloud Services, Inc. (Genesys), formerly Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience (CX) and call center technology to mid-sized and large businesses. [2] It sells both cloud-based and hybrid cloud software. The company was founded in 1990 [3] and was acquired by ...
In addition to standardizing the understanding of Configuration Management (CM), EIA-649 provides a rational basis upon which to apply good judgment in both planning for and executing CM across the enterprise. The knowledge contained in EIA-649 is intended to assist in establishing, performing, and/or evaluating CM systems. [5][6]
Configuration management (CM) is a management process for establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information throughout its life. [1][2] The CM process is widely used by military engineering organizations to manage changes throughout ...
Configurable Network Computing or CNC is JD Edwards's (JDE) client–server proprietary architecture and methodology. Now a division of the Oracle Corporation, Oracle continues to sponsor the ongoing development of the JD Edwards Enterprise Resource Planning system, While highly flexible, the CNC architecture is proprietary and, as such, it cannot be exported to any other systems.
In configuration management, a baseline is an agreed description of the attributes of a product, at a point in time, which serves as a basis for defining change. [1] A change is a movement from this baseline state to a next state. The identification of significant changes from the baseline state is the central purpose of baseline identification.
A configuration management database (CMDB) is an ITIL term for a database used by an organization to store information about hardware and software assets (commonly referred to as configuration items). It is useful to break down configuration items into logical layers. [1] This database acts as a data warehouse for the organization and also ...
S-TEC Corporation is a United States corporation that was founded in 1978 and is headquartered in Mineral Wells, Texas. It manufactures flight control systems for the General Aviation aftermarket and for a number of original equipment manufacturers. S-TEC is the leader in the general aviation autopilot market for small- and mid-sized planes.
Paul Segre. Paul Segre is an American businessman who was named CEO of Synamedia on October 23, 2020. [1] [2] [3] He was previously best known as the CEO of Genesys in Daly City, California. [4] [5] [6] Segre received a bachelor's degree in the mathematical sciences and a master's degree in Operations Research from Stanford University in 1983. [7]
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