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System Center Operations Manager ( SCOM) is a cross-platform data center monitoring system for operating systems and hypervisors. It uses a single interface that shows state, health, and performance information of computer systems. It also provides alerts generated according to some availability, performance, configuration, or security ...
Microsoft Configuration Manager. Microsoft Configuration Manager (ConfigMgr) is a systems management software product developed by Microsoft for managing large groups of computers providing remote control, patch management, software distribution, operating system deployment, and hardware and software inventory .
System Center Service Manager is a software product by Microsoft to allow organizations to manage incidents and problems. [1] [2] Microsoft states that the product is compliant with industry best practices such as the Microsoft Operations Framework ( MOF) and ITIL . SCSM has integrated ITIL compliant fulfillment of service requests.
System Center Orchestrator. Microsoft System Center Orchestrator is an automation software tool that allows a user to automate the monitoring and deployment of data center resources. For example, it is capable of automatically deploying new operating systems or can forward alerts previously generated by System Center Operations Manager (SCOM ...
SCVMM is designed for management of large numbers of Virtual Servers based on Microsoft Virtual Server and Hyper-V, and was released for enterprise customers in October 2007. [1] A standalone version for small and medium business customers is available. System Center Virtual Machine Manager enables increased physical server utilization by ...
System Center Essentials: Combined features of Operations Manager and Windows Software Update Services (WSUS), aimed at small and medium-sized businesses System Center Orchestrator (formerly Opalis): An automation platform for orchestrating and integrating administrative tools to decrease the cost of datacenter operations while improving the ...
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A Service Desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact ("SPOC") to meet the communication needs of both users and IT staff, [15] and also to satisfy both Customer and IT Provider objectives.