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  2. Contact manager - Wikipedia

    en.wikipedia.org/wiki/Contact_manager

    A contact manager is a software program that enables users to easily store and find contact information, such as names, addresses and telephone numbers. They are databases that provide an integrated approach to tracking information and communication activities linked to contacts. Simple ones for personal use are included in most smartphones.

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  4. List of personal information managers - Wikipedia

    en.wikipedia.org/wiki/List_of_personal...

    Python-scriptable folding editor/IDE organized around multiple views (clones) of underlying text spread across files. Inspired by literate programming and similar to org-mode. Lightning. Linux, Windows, macOS, others. MPL, GPL, LGPL. Addon for the Thunderbird e-mail client. Microsoft Outlook. Windows, macOS.

  5. List of content management systems - Wikipedia

    en.wikipedia.org/wiki/List_of_content_management...

    A content management framework (CMF) is a system that facilitates the use of reusable components or customized software for managing Web content. It shares aspects of a Web application framework and a content management system (CMS). Below is a list of notable systems that claim to be CMFs.

  6. PACE (communication methodology) - Wikipedia

    en.wikipedia.org/wiki/PACE_(communication...

    PACE (communication methodology) Primary, alternate, contingency and emergency (PACE) is a methodology used to build a communication plan. [1] The method requires the author to determine the different stakeholders or parties that need to communicate and then determine, if possible, the best four forms of communication between each of those parties.

  7. Business relationship management - Wikipedia

    en.wikipedia.org/wiki/Business_relationship...

    Business Relationship Management (BRM) is viewed as a philosophy, capability, discipline, and role to evolve culture, build partnerships, drive value, and satisfy purpose. [1] BRM is distinct from enterprise relationship management and customer relationship management although it is related. It is of larger scope than a liaison who aligns ...

  8. Lead management - Wikipedia

    en.wikipedia.org/wiki/Lead_management

    Lead management. Lead management is a set of methodologies, systems, and practices designed to generate new potential business clientele, generally operated through a variety of marketing campaigns or programs. Lead management facilitates a business's connection between its outgoing consumer advertising and the responses to that advertising.

  9. Enterprise content management - Wikipedia

    en.wikipedia.org/wiki/Enterprise_Content_Management

    Enterprise Content Management. Enterprise content management (ECM) extends the concept of content management by adding a timeline for each content item and, possibly, enforcing processes for its creation, approval, and distribution. Systems using ECM generally provide a secure repository for managed items, analog or digital.

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