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A service-level agreement (SLA) is an agreement between a service provider and a customer that defines the quality, availability, and responsibilities of the service. Learn about the components, types, and metrics of SLAs in different contexts, such as IT, telecom, and finance.
Learn how to use AOL Calendar to connect with family, friends, and coworkers. You can create multiple personal calendars, share them as web pages or iCal URLs, or subscribe to others' calendars.
Learn how to access, set up, edit, and print your AOL Calendar. Find out how to troubleshoot problems, create and share calendars, and accept invites from AOL Mail.
Terms of reference (TOR) define the purpose and structures of a project, committee, meeting, or any similar collection of people who have agreed to work together. They show how the object in question will be defined, developed, and verified, and provide a documented basis for making future decisions and confirming or developing a common understanding of the scope among stakeholders.
AOL Mail offers features like news, weather, security and spam-blocking for free. You can sign up for an AOL account and access your email on the go with an app or on the web.
An agenda is a list of meeting activities in the order in which they are to be taken up. Learn about the etymology, explanation, order of business, and optional headings of agendas in different contexts.
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