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  2. Survey - Wikipedia

    en.wikipedia.org/wiki/Survey

    Survey township, a square unit of land, six miles (~9.7 km) on a side, done by the U.S. Public Land Survey System. Construction surveying, the locating of structures relative to a reference line, used in the construction of buildings, roads, mines, and tunnels. Deviation survey, used in the oil industry to measure a borehole's departure from ...

  3. Retail - Wikipedia

    en.wikipedia.org/wiki/Retail

    In retailing, the strategic plan is designed to set out the vision and provide guidance for retail decision-makers and provide an outline of how the product and service mix will optimize customer satisfaction. As part of the strategic planning process, it is customary for strategic planners to carry out a detailed environmental scan which seeks ...

  4. Loyalty business model - Wikipedia

    en.wikipedia.org/wiki/Loyalty_business_model

    Loyalty business model. The loyalty business model is a business model used in strategic management in which company resources are employed so as to increase the loyalty of customers and other stakeholders in the expectation that corporate objectives will be met or surpassed. A typical example of this type of model is: quality of product or ...

  5. COPC Inc. - Wikipedia

    en.wikipedia.org/wiki/COPC_Inc.

    COPC Inc. (Customer Operations Performance Centre) COPC Inc., is a privately held management consulting company based in Winter Park, Florida, [1] that specializes in something it calls 'customer experience transformation'. [2] COPC Inc. provides performance-improvement consulting, training, certification, and benchmarking.

  6. Patient satisfaction - Wikipedia

    en.wikipedia.org/wiki/Patient_satisfaction

    Patient satisfaction. Patient satisfaction is a measure of the extent to which a patient is content with the health care which they received from their health care provider . In evaluations of health care quality, patient satisfaction is a performance indicator measured in a self-report study and a specific type of customer satisfaction metric.

  7. Maharashtra - Wikipedia

    en.wikipedia.org/wiki/Maharashtra

    According to a survey by the government of Maharashtra, in 2009–10, domestic tourists accounted for 98% of the total number of visitors to Maharashtra and the remaining were foreign. Visitors from the US, UK, Germany, and UAE each form a significant percentage of the foreign tourists. [382]

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