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  2. Business Model Canvas - Wikipedia

    en.wikipedia.org/wiki/Business_Model_Canvas

    The Business Model Canvas is a strategic management template used for developing new business models and documenting existing ones. [2] [3] It offers a visual chart with elements describing a firm's or product's value proposition, [4] infrastructure, customers, and finances, [1] assisting businesses to align their activities by illustrating potential trade-offs.

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  4. BMC Software - Wikipedia

    en.wikipedia.org/wiki/BMC_Software

    BMC Software, Inc. is an American multinational information technology (IT) services and consulting, and Enterprise Software company based in Houston, Texas. [ 4 ] Gartner has positioned BMC as a Leader for the eighth consecutive year in Gartner's 2021 Magic Quadrant for IT Service Management Tools for its BMC Helix ITSM solution.

  5. CUSTOMER SUCCESS: Major Mortgage Company Banks on BMC ... - AOL

    www.aol.com/2012/10/01/customer-success-major...

    CUSTOMER SUCCESS: Major Mortgage Company Banks on BMC Software BMC solution streamlines branch integration, helps meet compliance requirements and improves end user satisfaction DALLAS--(BUSINESS ...

  6. Customer value model - Wikipedia

    en.wikipedia.org/wiki/Customer_value_model

    Within customer relationship management, a customer value model (CVM) is a data-driven representation of the worth, in monetary terms, of what a company is doing or could do for its customers. [1][2][self-published source?] Customer value models are tools used primarily in B2B markets where the choice of a given product, service, or offering is ...

  7. CUSTOMER SUCCESS: THAI Flies High with BMC Software - AOL

    www.aol.com/news/2013-01-31-customer-success...

    BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC Software, Inc., are registered with the U.S. Patent and Trademark Office, and may be registered or pending ...

  8. Customer dynamics - Wikipedia

    en.wikipedia.org/wiki/Customer_dynamics

    Customer dynamics is an emerging theory on customer-business relationships that describes the ongoing interchange of information and transactions between customers and organizations. These exchanges occur over a wide range of communication channels, such as phone, email, Web and text, including those outside of organizational control like ...

  9. CUSTOMER SUCCESS: BMC Software Helps Adobe Transform ... - AOL

    www.aol.com/2013/08/26/customer-success-bmc...

    CUSTOMER SUCCESS: BMC Software Helps Adobe Transform Itself into a Cloud Company SAN JOSE, Calif.--(BUSINESS WIRE)-- Adobe (NAS: ADBE) is using management and automation solutions from BMC ...