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genesys .com. Genesys Cloud Services, Inc. ( Genesys ), formerly Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience (CX) and call center technology to mid-sized and large businesses. [2] It sells both cloud-based and hybrid cloud software. The company was founded in 1990 [3] and was ...
Microsoft Configuration Manager (ConfigMgr) is a systems management software product developed by Microsoft for managing large groups of computers providing remote control, patch management, software distribution, operating system deployment, and hardware and software inventory . Configuration Manager supports the Microsoft Windows and Windows ...
The first software configuration management was a manual operation. With the advances in language and complexity, software engineering, involving configuration management and other methods, became a major concern due to issues like schedule, budget, and quality. Practical lessons, over the years, had led to the definition, and establishment, of ...
A configuration management database ( CMDB) is an ITIL term for a database used by an organization to store information about hardware and software assets (commonly referred to as configuration items ). It is useful to break down configuration items into logical layers. [1] This database acts as a data warehouse for the organization and also ...
Configuration Management ( CM) is an ITIL version 2 and an IT service management ( ITSM) process that tracks all of the individual configuration items (CI) in an IT system which may be as simple as a single server, or as complex as the entire IT department. In large organizations a configuration manager may be appointed to oversee and manage ...
Discontinued. These are the discontinued Mobile Device Management solutions: Good Technology - acquired by BlackBerry on November 2, 2015. [19] McAfee EMM - discontinued since January 11, 2017. [20] Parallels MDM - sales ended on August 31, 2016 but the support is extended up to August 31, 2017. [21] SAP Afaria MDM - sales ended on August 31 ...
CRM services provide the ability to a company for producing, allocating, and managing requests or something made by customers. For example, call centre software, which helps to connect a customer to the manager or person who can best assist them with their existing problem, is one of the CRM abilities that can be implemented to increase efficiency.
PowerShell is a task automation and configuration management program from Microsoft, consisting of a command-line shell and the associated scripting language. Initially a Windows component only, known as Windows PowerShell, it was made open-source and cross-platform on August 18, 2016, with the introduction of PowerShell Core. [4]
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