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  2. Contact manager - Wikipedia

    en.wikipedia.org/wiki/Contact_manager

    Contact manager. A contact manager is a software program that enables users to easily store and find contact information, such as names, addresses, and telephone numbers. They are contact-centric databases that provide a fully integrated approach to tracking all information and communication activities linked to contacts.

  3. Business manager - Wikipedia

    en.wikipedia.org/wiki/Business_manager

    Business managers drive the work of others (if any) in order to operate efficiently and (in the case of for-profit companies) to make a profit. [2] They should have working knowledge of the following areas, and may be a specialist in one or more: finance, marketing and public relations. Other technical areas in which a business manager may have ...

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  5. Business process management - Wikipedia

    en.wikipedia.org/wiki/Business_process_management

    Business process management (BPM) is a disciplined approach to identify, design, execute, document, measure, monitor, and control both automated and non-automated business processes to achieve consistent, targeted results aligned with an organization's strategic goals. BPM involves the deliberate, collaborative and increasingly technology-aided ...

  6. Management - Wikipedia

    en.wikipedia.org/wiki/Management

    Management (or managing) is the administration of organizations, whether they are a business, a nonprofit organization, or a government body through business administration, nonprofit management, or the political science sub-field of public administration respectively. It is the process of managing the resources of businesses, governments, and ...

  7. Business administration - Wikipedia

    en.wikipedia.org/wiki/Business_administration

    The administration of a business includes the performance or management of business operations and decision-making, as well as the efficient organization of people and other resources to direct activities towards common goals and objectives. In general, "administration" refers to the broader management function, including the associated finance ...

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