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Genesys Cloud Services, Inc. (Genesys), formerly Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience (CX) and call center technology to mid-sized and large businesses. [2] It sells both cloud-based and hybrid cloud software. The company was founded in 1990 [3] and was acquired by ...
A configuration management database (CMDB) is an ITIL term for a database used by an organization to store information about hardware and software assets (commonly referred to as configuration items). It is useful to break down configuration items into logical layers. [1] This database acts as a data warehouse for the organization and also ...
Configuration Management (CM) is an ITIL-specific ITSM process that tracks all of the individual CIs in an IT system which may be as simple as a single server, or as complex as the entire IT department. In large organizations a configuration manager may be appointed to oversee and manage the CM process.
Configurable Network Computing or CNC is JD Edwards's (JDE) client–server proprietary architecture and methodology. Now a division of the Oracle Corporation, Oracle continues to sponsor the ongoing development of the JD Edwards Enterprise Resource Planning system, While highly flexible, the CNC architecture is proprietary and, as such, it cannot be exported to any other systems.
Microsoft Configuration Manager (ConfigMgr) is a systems management software product developed by Microsoft for managing large groups of computers providing remote control, patch management, software distribution, operating system deployment, and hardware and software inventory management. Configuration Manager supports the Microsoft Windows ...
In configuration management, a baseline is an agreed description of the attributes of a product, at a point in time, which serves as a basis for defining change. [1] A change is a movement from this baseline state to a next state. The identification of significant changes from the baseline state is the central purpose of baseline identification.
Configuresoft. Configuresoft, Inc. was an American software company, best known for their Enterprise Configuration Manager software. In May 2009, EMC Corporation announced the acquisition of Configuresoft. [1] In 1999 by E. Alexander Goldstein (CEO), Dr Dennis Moreau (CTO), Louis Woodhill (Chairman) and Alan Sage (VP, Worldwide Sales) formed a ...
Genesys is an online, global portal about plant genetic resources for food and agriculture. It is a gateway from which germplasm accessions from gene banks around the world can be easily found and ordered. [1]
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