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If you purchased McAfee Internet Security from McAfee through an AOL offer and you pay an annual fee for the software, contact McAfee at 1-866-622-3911 for any questions about billing and refunds or to cancel your subscription. Support is available seven days a week from 9AM to 9PM ET.
Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. McAfee Multi Access - MyBenefits Cross-device protection against the latest viruses, malware and other online threats for up to 5 of your PC, Mac and mobile devices, enabling you to surf, share, shop and socialize more safely online.
Your McAfee software starts monitoring your computer for activity. If no keyboard or mouse activity occurs for 10 minutes, your McAfee software then monitors for CPU use. If CPU use remains under 10% for 10 seconds, the scheduled scan begins. For more details, check the McAfee help page on how scheduled scans work.
Members on certain AOL Advantage Plans are eligible for McAfee Internet Security Suite – Special Edition from AOL. To view what your AOL Plan has to offer, check out your AOL MyBenefits page at mybenefits.aol.com.
Sign in to your AOL account.; Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page.
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