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Sykes Enterprises, Inc. (stylized as SYKES) was an American multinational business process outsourcing provider headquartered in Tampa, Florida. The company provided business process outsourcing (BPO) services, IT consulting, and IT-enabled services, such as technical support and customer service. In 2021, Sitel Group acquired Sykes for $2.2 ...
The report found that 8 in 10 calls to Florida's Medicaid call center were automatically disconnected from the phone system. When people managed to get through, there were long delays to reach ...
Alorica. Precision Response Corporation ( PRC) is primarily an operator of outsourced call centers. Precision Response Corporation was the fifth largest employer in Miami-Dade County in 2007 with over 6,000 employees. [1] The company was founded by Mark J. Gordon and David Epstein in 1982. Gordon and Epstein took the company public in 1996.
Contact center telephony. In marketing, contact center telephony is the communication and collaboration system used by businesses to either manage high volumes of inbound queries or outbound telephone calls keeping their workforce or agents productive and in control to serve or acquire customers. This business communication system is an ...
Alvaria Inc. Alvaria, Inc., formerly Aspect Software, Inc., is an American multinational software company that sells call center and customer experience (CX) software technology to large enterprises. The company is headquartered in Westford, Massachusetts. In 2021, Aspect purchased Noble Systems Corporation; the resultant organization was ...
In addition to the support options listed above, paid members also have access to 24/7 phone support 1-800-827-6364. Learn about the support options AOL offers and how to access help for your question or issue.
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