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Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.
Telecommunication, customer service, broadcasting, public sector, healthcare and other workers. 2013: CWA: United Brotherhood of Carpenters and Joiners of America: 1881 522,416 Building industry carpenters and millwrights. International Longshore and Warehouse Union: 1937 424,579 Freight handlers at ports. International Union of Operating ...
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
Now welcome to a tricky job market. New college graduates are entering an economy full of service-sector and part-time roles that don’t require diplomas, but their prospects still aren’t half bad.
Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients. Every company has customer service representatives to ...
Administrative assistant. A person responsible for providing various kinds of administrative assistance is called an administrative assistant ( admin assistant) or sometimes an administrative support specialist. [1] [2] In most instances it is identical to the modern iteration of the position of secretary or is a sub-specialty of secretarial ...
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