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  2. Certified Business Manager - Wikipedia

    en.wikipedia.org/wiki/Certified_Business_Manager

    Certified Business Manager. The Certified Business Manager (CBM) is a credential created and administered by the Association of Professionals in Business Management (APBM). [1] It was designed to validate the mastery of business management knowledge, skills, and abilities. [2]

  3. Training and development - Wikipedia

    en.wikipedia.org/wiki/Training_and_development

    Training may be viewed as related to immediate changes in organizational effectiveness via organized instruction, while development is related to the progress of longer-term organizational and employee goals. While training and development technically have differing definitions, the two are oftentimes used interchangeably and/or together.

  4. Microsoft Office 2003 - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Office_2003

    Microsoft Office 2003 (codenamed Office 11) is an office suite developed and distributed by Microsoft for its Windows operating system.Office 2003 was released to manufacturing on August 19, 2003, and was later released to retail on October 21, 2003, exactly two years after the release of Windows XP.

  5. Certified Public Manager - Wikipedia

    en.wikipedia.org/wiki/Certified_public_manager

    Certified Public Manager. The Certified Public Manager (CPM) is a United States professional designation established in 1979 for the purpose of improving performance and advancing best practice standards for public sector managers. The CPM is a comprehensive management development program based upon a selected set of competencies.

  6. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  7. BCM - Wikipedia

    en.wikipedia.org/wiki/BCM

    Business Capability Model, a model showing what an organization can do Business Contact Manager , a Microsoft add-in product for Microsoft Outlook|Microsoft Office Outlook that adds CRM features Business Continuity Management , an interdisciplinary peer mentoring methodology used to create a plan for recovery of a business after disaster or ...

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