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  2. ServiceMax - Wikipedia

    en.wikipedia.org/wiki/ServiceMax

    ServiceMax's cloud-based, mobile-ready field service software solution [buzzword] supports companies across industries to manage work orders, plan and schedule work assignments, and provide mobile technician enablement, contracts and entitlements, proactive maintenance, and parts inventory management. The ServiceMax platform is designed to ...

  3. ClickSoftware - Wikipedia

    en.wikipedia.org/wiki/ClickSoftware

    ClickSoftware is an American technology company which offers automated mobile workforce management and service optimization solutions [buzzword] for enterprise and small businesses, both for mobile and in-house resources. [2] Since 2020, it has been a subsidiary of Salesforce . ClickSoftware coined the term service chain optimization in 1996.

  4. Salesforce - Wikipedia

    en.wikipedia.org/wiki/Salesforce

    Salesforce, Inc. [1] Salesforce, Inc. is an American cloud -based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development.

  5. Why a Benioff acolyte left Salesforce after 15 years to lead ...

    www.aol.com/finance/why-benioff-acolyte-left...

    That’s where Franklin’s Salesforce background comes into finer focus. “It’s interesting to go from a big 80,000-person company to a 1,000-person company and see that the same questions are ...

  6. Bret Taylor - Wikipedia

    en.wikipedia.org/wiki/Bret_Taylor

    Bret Steven Taylor (born 1980) is an American computer programmer and entrepreneur. He is most notable for leading the team that co-created Google Maps and his tenures as the CTO of Facebook (now Meta Platforms), as the chairman of Twitter, Inc.'s board of directors prior to its acquisition by Elon Musk, and as the co-CEO of Salesforce (alongside co-founder Marc Benioff).

  7. Microsoft takes its AI push to customer service call centers

    www.aol.com/news/microsoft-takes-ai-push...

    Microsoft on Tuesday said it will introduce new artificial intelligence tools for customer service call centers. Microsoft, which has backed ChatGPT creator OpenAI, is taking AI technology into a ...

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