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Grievance Redressal is a management- and governance-related process used commonly in India. While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.
The National Informatics Centre (NIC) is a premier Indian government department under the Ministry of Electronics and Information Technology (MeitY). The NIC provides infrastructure, IT Consultancy, IT Services including but not limited to architecture, design, development and implementation of IT Systems to Central Government Departments and State Governments thus enabling delivery of ...
Employees' State Insurance Corporation (ESIC), established by ESI Act, is an autonomous corporation under Ministry of Labour and Employment, Government of India. As it is a legal entity, the corporation can raise loans and take measures for discharging such loans with the prior sanction of the central government and it can acquire both movable ...
The Hindi Language Portal gives the content of India.gov.in in Hindi under india.gov.in/hi. Content Depository is a storehouse of documents, forms, contact directories, schemes, acts, rules and websites contributed by government Ministries and Departments at the central and state level.
Common Service Centres ( CSC) ( Hindi: जन सेवा केंद्र) are physical facilities for delivering Government of India e-Services to rural and remote locations where availability of computers and Internet was negligible or mostly absent. They are multiple-services-single-point model for providing facilities for multiple ...
Business process outsourcing to India refers to the business process outsourcing services in the outsourcing industry in India, catering mainly to Western operations of multinational corporations (MNCs). As of 2012, around 2.8 million people work in outsourcing sector. [1] Annual revenues are around $11 billion, [1] around 1% of GDP.
The Central Public Works Department ( CPWD, Hindi: केंद्रीय लोक निर्माण विभाग) is the Indian government authority in charge of public sector works. The CPWD, under the Ministry of Urban Development now MoHUA (Ministry of Housing and Urban Affairs), deals with buildings, roads, bridges, flyovers and ...
Schematic depicting an intranet. An intranet is a computer network for sharing information, easier communication, collaboration tools, operational systems, and other computing services within an organization, usually to the exclusion of access by outsiders. [1] The term is used in contrast to public networks, such as the Internet, but uses the ...