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  2. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  3. List of personal information managers - Wikipedia

    en.wikipedia.org/wiki/List_of_personal...

    Python-scriptable folding editor/IDE organized around multiple views (clones) of underlying text spread across files. Inspired by literate programming and similar to org-mode. Lightning. Linux, Windows, macOS, others. MPL, GPL, LGPL. Addon for the Thunderbird e-mail client. Microsoft Outlook. Windows, macOS.

  4. List of content management systems - Wikipedia

    en.wikipedia.org/wiki/List_of_content_management...

    A content management framework (CMF) is a system that facilitates the use of reusable components or customized software for managing Web content. It shares aspects of a Web application framework and a content management system (CMS). Below is a list of notable systems that claim to be CMFs.

  5. SMART criteria - Wikipedia

    en.wikipedia.org/wiki/SMART_criteria

    SMART criteria. A variant of the SMART model. S.M.A.R.T. (or SMART) is an acronym used as a mnemonic device to establish criteria for effective goal-setting and objective development. This framework is commonly applied in various fields, including project management, employee performance management, and personal development.

  6. Contact manager - Wikipedia

    en.wikipedia.org/wiki/Contact_manager

    A contact manager is a software program that enables users to easily store and find contact information, such as names, addresses and telephone numbers. They are databases that provide an integrated approach to tracking information and communication activities linked to contacts. Simple ones for personal use are included in most smartphones.

  7. Management system - Wikipedia

    en.wikipedia.org/wiki/Management_system

    Management system. A management system is a set of policies, processes and procedures used by an organization to ensure that it can fulfill the tasks required to achieve its objectives. [1] These objectives cover many aspects of the organization's operations (including financial success, safe operation, product quality, client relationships ...

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