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575 (2022) URL. www .g2 .com. G2.com, formerly G2 Crowd, is a peer-to-peer review site headquartered in Chicago, Illinois. It was known as G2 Labs, Inc. until 2013. The company was launched in May 2012 by former BigMachines employees, with a focus on aggregating user reviews for business software.
RapidRatings. Rapid Ratings International Inc. is a SaaS technology firm that provides information on the financial health of public and private companies around the world. The company’s analytics system allegedly provides insights into third-party partners, suppliers, vendors, and customers. The company's platform provides Financial Health ...
A software technical review is a form of peer review in which "a team of qualified personnel ... examines the suitability of the software product for its intended use and identifies discrepancies from specifications and standards. Technical reviews may also provide recommendations of alternatives and examination of various alternatives" ( IEEE ...
Customer feedback management ( CFM) online services are web applications that allow businesses to manage user suggestions and complaints in a structured fashion. A 2011 study conducted by Aberdeen Group showed that companies using customer feedback management services and social media monitoring have a 15% better customer retention rate. [1]
A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of ...
Software development. A software review is "a process or meeting during which a software product is examined by a project personnel, managers, users, customers, user representatives, or other interested parties for comment or approval". [1]
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