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The term competitive advantage refers to the ability gained through attributes and resources to perform at a higher level than others in the same industry or market (Christensen and Fahey 1984, Kay 1994, Porter 1980 cited by Chacarbaghi and Lynch 1999, p. 45). [1] The study of this advantage has attracted profound research interest due to ...
Google Translate is a web-based free-to-user translation service developed by Google in April 2006. [11] It translates multiple forms of texts and media such as words, phrases and webpages. Originally, Google Translate was released as a statistical machine translation service. [11] The input text had to be translated into English first before ...
Microsoft Translator is a multilingual machine translation cloud service provided by Microsoft.Microsoft Translator is a part of Microsoft Cognitive Services and integrated across multiple consumer, developer, and enterprise products, including Bing, Microsoft Office, SharePoint, Microsoft Edge, Microsoft Lync, Yammer, Skype Translator, Visual Studio, and Microsoft Translator apps for Windows ...
Customer knowledge ( CK) is the combination of experience, value and insight information which is needed, created and absorbed during the transaction and exchange between the customers and enterprise. [1] Campbell (2003) defines customer knowledge as: "organized and structured information about the customer as a result of systematic processing ...
John Fitzgerald Kennedy (May 29, 1917 – November 22, 1963), often referred to as JFK, was an American politician who served as the 35th president of the United States from 1961 until his assassination in 1963. He was the youngest person elected president. [2] Kennedy served at the height of the Cold War, and the majority of his foreign policy ...
With the help of the Frankfurt School of Finance & Management, FMFI-S started the process of improving customer service by upgrading the staff's skills and reducing loan approval time. To ensure that the clients were getting the best possible service, FMFI-S established a call center to handle customer complaints, customer queries, or to get ...
Customer service management process Customer relationship management concerns the relationship between an organization and its customers. Customer service is the source of customer information. It also provides the customer with real-time information on scheduling and product availability through interfaces with the company's production and ...
Gmail is an email service provided by Google. As of 2019, it had 1.5 billion active users worldwide, making it the largest email service in the world. [1] It also provides a webmail interface, accessible through a web browser, and is also accessible through the official mobile application. Google also supports the use of third-party email ...
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