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  2. Contact manager - Wikipedia

    en.wikipedia.org/wiki/Contact_manager

    Contact manager. A contact manager is a software program that enables users to easily store and find contact information, such as names, addresses, and telephone numbers. They are contact-centric databases that provide a fully integrated approach to tracking all information and communication activities linked to contacts.

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  4. Content management system - Wikipedia

    en.wikipedia.org/wiki/Content_management_system

    A content management system ( CMS) is computer software used to manage the creation and modification of digital content ( content management ). [1] [2] [3] A CMS is typically used for enterprise content management (ECM) and web content management (WCM). ECM typically supports multiple users in a collaborative environment [4] [5] by integrating ...

  5. Oracle CRM - Wikipedia

    en.wikipedia.org/wiki/Oracle_CRM

    Website. www .oracle .com /cx /what-is-crm /. Oracle CRM is a customer relationship management system created by Oracle Corporation. [1] It includes a number of different cloud applications that can be deployed together or used individually to analyze customer data and help companies connect and manage sales, marketing, and customer support.

  6. Management system - Wikipedia

    en.wikipedia.org/wiki/Management_system

    A management system is a set of policies, processes and procedures used by an organization to ensure that it can fulfill the tasks required to achieve its objectives. These objectives cover many aspects of the organization's operations (including financial success, safe operation, product quality, client relationships, legislative and regulatory conformance and worker management).

  7. Web content management system - Wikipedia

    en.wikipedia.org/wiki/Web_content_management_system

    A web content management system controls a dynamic collection of web material, including HTML documents, images, and other forms of media. [2] A WCMS facilitates document control, auditing, editing, and timeline management. A WCMS typically has the following features: [3] [4] Automated templates. Create standard templates (usually HTML and XML ...

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