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Training may be viewed as related to immediate changes in organizational effectiveness via organized instruction, while development is related to the progress of longer-term organizational and employee goals. While training and development technically have differing definitions, the two are oftentimes used interchangeably and/or together.
Certified Business Manager. The Certified Business Manager (CBM) is a credential created and administered by the Association of Professionals in Business Management (APBM). [1] It was designed to validate the mastery of business management knowledge, skills, and abilities. [2]
v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
Strategy. Management (or managing) is the administration of organizations, whether they are a business, a nonprofit organization, or a government body through business administration, nonprofit management, or the political science sub-field of public administration respectively.
Cross-training in business operations, also known as multiskilling, [1] [2] involves training employees for flexible response to changing production schedules. Cross-training has been closely linked to cellular manufacturing—for example, in a book segment, "Cross Training in Cells and Flow Lines." [3] That linkage is more thoroughly discussed ...
Business performance management (BPM) (also known as corporate performance management (CPM) enterprise performance management (EPM), organizational performance management, or performance management) is a management approach which encompasses a set of processes and analytical tools to ensure that an organization's activities and output are aligned with its goals.
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