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Business administration. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website ...
Oracle CRM is a customer relationship management system created by Oracle Corporation. [1] It includes a number of different cloud applications that can be deployed together or used individually to analyze customer data and help companies connect and manage sales, marketing, and customer support. [1][2]
Consumer relationship systems (CRS) are specialized customer relationship management (CRM) software applications that are used to handle a company's dealings with its customers. Current consumer relationship systems integrate the software with telephone and call recording systems as well as with corporate systems for input and reporting ...
Systems Creator Last Stable Version Release Date License Implementation language(s) Server Operating System Database backend First Release Date Act! CRM: Pat Sullivan and Mike Muhney: 22.1 June 2020 Proprietary or SaaS: C#, .NET: Windows, Web, iOS, Android: MS SQL: 1987 Adempiere: Jorg Janke 3.9.3 December 2019 GPLv2: Java Windows, Linux, Unix ...
Siebel Systems, Inc. (/ ˈsiːbəl /) was an American software company principally engaged in the design, development, marketing, and support of customer relationship management (CRM) applications—notably Siebel CRM. The company was founded by Thomas Siebel and Patricia House in 1993. At first known mainly for its sales force automation ...
Salesforce. [1] Salesforce, Inc. is an American cloud -based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development. Founded by former Oracle executive ...
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