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2. Gate agent - Wikipedia

   en.wikipedia.org/wiki/Gate_agent

   Agents have a variety of duties depending on the size of the airline, including making boarding announcements, assigning seats, handling standby passengers, monitoring jet way doors during boarding and disembarkation, and assisting in customer service duties. [1] Gate agents are able to see everything about each customer's flight ticket.

3. Computer reservation system - Wikipedia

   en.wikipedia.org/wiki/Computer_reservation_system

   Computer reservation systems, or central reservation systems (CRS), are computerized systems used to store and retrieve information and conduct transactions related to air travel, hotels, car rental, or other activities. Originally designed and operated by airlines, CRSs were later extended for use by travel agencies, and global distribution ...

4. American Airlines - Wikipedia

   en.wikipedia.org/wiki/American_Airlines

   Resumes May 23, 2025 ... represents the majority of American Airlines employed fleet service agents, ... American's customer service and gate employees belong to the ...

5. Representative please! You can still get airline customer ...

   www.aol.com/representative-please-still-airline...

   How airline customer service evolves online. Chard, the traveler who got in touch with Delta on X, said the climate on social media overall is changing, pointing to fractured online communities.

6. Flight delayed or canceled? What airlines owe you in ... - AOL

   www.aol.com/news/flight-delayed-canceled...

   Airline customer service agents can assist with questions, concerns or assistance on delayed and canceled flights. These are the numbers for the airlines at DFW International Airport . AeroMexico ...

7. Instagram may be the best social app to get your flight ... - AOL

   www.aol.com/instagram-may-best-social-app...

   You can still get airline customer service here | Cruising Altitude. Emplifi’s data shows that 27% of customer questions get answered on Instagram, compared with 24% on X and 20% on Facebook ...