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Go to this site: Contact - Microsoft Support. 1. Enter your question (account recovery, blocked account, or other), then click Get Help, then " Sign in to contact support " at the bottom of the page. 2.Sign in to your personal Microsoft account, any account will do. 3.
Make sure that Outlook 365 and Windows OS are latest updated. You may please try to remove stored user credentials in the Credential Manager via using Control Panel. Moreover, please use the Office 365 Support and Recovery Assistant (SaRA) tool to set up new Outlook profile to diagnose the problems. See: About the Microsoft Support and Recovery ...
Go to the Microsoft 365 login page on your computer or mobile device. 2. Click on the "Sign in with QR code" option. 3. A QR code will appear on the screen. 4. Open the Microsoft Authenticator app on your mobile device. 5. Tap on the "+" icon to add a new account.
3. Clear Credentials: - Go to Control Panel > User Accounts > Credential Manager. - Under "Windows Credentials," locate any credentials related to Outlook or Office. - Remove them and restart Outlook to sign in again. 4. Disable Add-ins: - Go to File > Options > Add-ins. - Disable all add-ins and restart Outlook. 5.
UPDATE: I just solved the problem mentioned below, by deleting the entries for my Microsoft365 account in Microsoft Authenticator on my Iphone. Afterwards, in Microsoft Authenticator, I clicked the + sign to add my account again. PLEASE NOTE, before doing this, make sure you backup you Microsoft Authenticator settings (not needed in my case to ...
1. Office is no longer activated (the Office apps are activated with the user who has a Microsoft 365 Business Standard license. It does happen more than once that a user is asked to re-activate Office, without the password being changed or in the portal the customer is logged out) 2. Outlook asks for passwords of mail addresses (some customers ...
Outdated apps can sometimes cause login problems. Clear Cache: If you’re using Android, go to Settings > Apps > Outlook > Storage, and clear the cache. For iOS, you might need to uninstall and reinstall the app. Check Internet Connection: Ensure that your mobile device has a stable internet connection.
For adding AOL account to Outlook, please follow the steps below: 1. Open Outlook. 2. Select File in the Outlook top menu. 3. In the left pane, select Info then Add Account. 4. Enter your AOL email address and then click Connect. 5.
As per your description, your account is Microsoft365 Work/School account: Based on your given description, you are the admin only and not able to access your account, you need to contact Data protection team because we are from community team, and we are not authorized to reset any user/admin account. Data Protection Team is the only support ...
Control Panel (View by large icons) > Mail Applet (Outlook) > In the resulting window > Email Accounts > Email Tab > New > add this mail account, only the email address & its password is required to add/verify. Once done exit the applet and start OL. In any O365 component > Help > Contact support.