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SMTP authentication. Enabled (or 'Password' on Macs) SMTP username. Full email address, e.g., richard.branson@blueyonder.co.uk. Note: If you update your username in My Virgin Media, this email address will not change. Receiving mail (IMAP4) IMAP4 server name. imap.virginmedia.com.
So I have been trying to set up my Blueyonder email account to receive my emails using Outlook in Windows 10 after a crash and for the love of it I cannot get it to work. So I open Outlook email and begin adding my Blueyonder email details I go in this order:- Accounts add account Advanced set up In...
I have an old blueyonder email account that it would be useful to recover some important emails from. Can someone contact me to help with this? The address is still active as I still receive emails from another alias that forwards to my gmail account
Help! Peter King. @peterkingiron If you are logging in via VM webmail you need to enter the third party email address as the username for your blueyonder email address together with the account password. If using an email client then the username remains the blueyonder email address but you then need to use a generated app password.
Since we send this one-time passcode to an email address, for security reasons we need to send it to a non-Virgin Media email address. That’s why, if you use an email address that ends in @virginmedia.com, @ntlworld.com, @virgin.net, or @blueyonder.co.uk to sign in, we’re asking you to update it to a third-party email address.
In summary each Virgin Media email address (including legacy domains blueyonder, Ntlworld and virgin.net) now potentially has two username/password combinations. Access to the My Virgin Media account and the VM webmail page need a third party email address as the username with a password set by the account user.
The first thing I would try is to open an Incognito or Private window in your browser and try signing into your webmail account from there. That has proved a work around for other posters with the same issue. Here's a link explaining how to do that.
In response to mj2504smith. Options. on 23-06-2024 20:42. @mj2504smith Once you have changed the sign in username for the blueyonder email address you should get a verification code sent to the third party email address. This should then allow you to generate an app password for the blueyonder email address concerned.
Options. on 02-11-2023 09:46. Hi, I have been locked out of my blueyonder emails since 31Oct, desperately need access for work purposes. When I try to access my email , I get a message: Your Virgin Media account is locked. I have spent hours on the phone to Virgin Media customer service who are useless to say the least.
1) If you are still a broadband customer then VM support should be able to reset the password for you. You can call VM support for free by dialling 150 from a Virgin Media line or you can call 0345 454 1111 from any other line at your standard call rate. Or you can wait for one of the Forum Team (VM staff who support this forum).