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  2. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  3. Production support - Wikipedia

    en.wikipedia.org/wiki/Production_Support

    Production support covers the practices and disciplines of supporting the IT systems/applications which are currently being used by the end users.A production support person/team is responsible for monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or ...

  4. Application analyst - Wikipedia

    en.wikipedia.org/wiki/Application_analyst

    Application analyst. In the US, an application analyst (also applications systems analyst) is someone whose job is to support a given application or applications. This may entail some computer programming, some system administration skills, and the ability to analyze a given problem, diagnose it and find its root cause, and then either solve it ...

  5. Job Descriptions Decoded: Professional Network Support - AOL

    www.aol.com/2014/06/11/job-descriptions-decoded...

    Shutterstock (composite: Mack Gelber) When you apply for a job, be sure you take all of the various aspects of the job into account. If you're in a technical role, emphasize those skills, but if ...

  6. Technology evangelist - Wikipedia

    en.wikipedia.org/wiki/Technology_evangelist

    Technology evangelist. A technology evangelist is a person who builds a critical mass of support for a given technology, and then establishes it as a technical standard in a market that is subject to network effects. [1] The word evangelism is borrowed from the context of religious evangelism due to the similarity of sharing information about a ...

  7. Technical director - Wikipedia

    en.wikipedia.org/wiki/Technical_director

    A technical director ( TD) is usually a senior technical person [1] within e.g. a software company, engineering firm, film studio, theatre company or television studio. This person usually has the highest level of skill within a specific technical field. It is also a common alternative title in association football for the position of Sporting ...

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