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A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of ...
Software reviews may be divided into three categories: Software peer reviews are conducted by one or more colleagues of the author, to evaluate the technical content and/or quality of the work. Software management reviews are conducted by management representatives to evaluate the status of work done and to make decisions regarding downstream ...
Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the customer makes use of ...
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The purpose of a peer review is to provide "a disciplined engineering practice for detecting and correcting defects in software artifacts, and preventing their leakage into field operations" according to the Capability Maturity Model . When performed as part of each Software development process activity, peer reviews identify problems that can ...
By Emily Jane Fox NEW YORK (CNNMoney) -- Apartments crawling with bedbugs. Pricey phone services the customer -- senior citizens -- didn't order. A tombstone never delivered. And, of course, auto ...
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