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2. Customer - Wikipedia

   en.wikipedia.org/wiki/Customer

   The only profit center is a customer whose check has not bounced." [22] In addition, William Deming advises managers, in his 9th point, to "Break down barriers between departments. They must work as a team", [23] which means that there have to be teamwork in a company rather than a supplier/customer relationship. One more argument, even the ...

3. Business relationship management - Wikipedia

   en.wikipedia.org/wiki/Business_relationship...

   Business Relationship Management (BRM) is viewed as a philosophy, capability, discipline, and role to evolve culture, build partnerships, drive value, and satisfy purpose. [1] BRM is distinct from enterprise relationship management and customer relationship management although it is related.

4. Partner relationship management - Wikipedia

   en.wikipedia.org/wiki/Partner_relationship...

   Partner relationship management (PRM), used especially in IT and cybersecurity industries, [1] is a system of methodologies, strategies, software, and web-based capabilities which help a vendor to manage channel partner relationships. The most common types of channel partners include resellers, distributors, independent software vendors, or ...

5. Healthcare CRM - Wikipedia

   en.wikipedia.org/wiki/Healthcare_CRM

   Healthcare CRM, also known as Healthcare Relationship Management, [1] is a broadly used term for a Customer relationship management system, or CRM, used in healthcare.. There are three (3) generally recognized forms of CRM: Sales, Marketing, and Service [2]

6. Supplier relationship management - Wikipedia

   en.wikipedia.org/wiki/Supplier_relationship...

   Supplier relationship management (SRM) is the systematic, enterprise-wide assessment of suppliers' strengths, performance and capabilities with respect to overall business strategy, determination of what activities to engage in with different suppliers, and planning and execution of all interactions with suppliers, in a coordinated fashion across the relationship life cycle, to maximize the ...

7. Customer retention - Wikipedia

   en.wikipedia.org/wiki/Customer_retention

   Customer relationship management: Acknowledging the social and relational aspects—especially those embedded in services—it has been argued that firms can increase retention by focusing on managing customer relationships. Relationship management occurs when firms can take a longer-terms perspective, rather than a transactional perspective to ...