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Learn how to add or disable 2-step verification to sign into your AOL account with an extra security step. You can use phone verification or authenticator app verification to receive a verification code.
Learn how to add, replace or remove a mobile phone number or email address as your account recovery info. This helps you access your account if you lose your password or need to verify your identity.
Learn why you may be asked to verify your account after entering the correct password for your AOL email. Find out the possible reasons and how to update your recovery options to access your account.
Use a phone number you trust, such as the number on a past statement or a verified number from your phone's address book. Beware of unsolicited messages claiming something’s wrong with your account.
Learn what Two-Factor Authentication (2FA) is and why it is important for online security. Follow the steps to set up 2FA for Bank of America, Chase, and Capital One accounts.
Learn how to troubleshoot common sign-in issues, such as forgetting your username or password, getting an invalid password error, or being asked to verify your identity. Find out how to use the Sign-in Helper, reset your password, or contact AOL Customer Care for live support.
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