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Genesys Cloud Services, Inc. (Genesys), formerly Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience (CX) and call center technology to mid-sized and large businesses. [2] It sells both cloud-based and hybrid cloud software. The company was founded in 1990 [3] and was acquired by ...
Microsoft Configuration Manager (ConfigMgr) is a systems management software product developed by Microsoft for managing large groups of computers providing remote control, patch management, software distribution, operating system deployment, and hardware and software inventory management. Configuration Manager supports the Microsoft Windows ...
Configuration management (CM) is a management process for establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information throughout its life. [1][2] The CM process is widely used by military engineering organizations to manage changes throughout ...
v. t. e. Software configuration management (SCM), a.k.a. software change and configuration management (SCCM), [1] is the software engineering practice of tracking and controlling changes to a software system; part of the larger cross-disciplinary field of configuration management (CM). [2] SCM includes version control and the establishment of ...
A configuration management database (CMDB) is an ITIL term for a database used by an organization to store information about hardware and software assets (commonly referred to as configuration items). It is useful to break down configuration items into logical layers. [1] This database acts as a data warehouse for the organization and also ...
Genesys. Genesys may refer to: Genesys (company), a customer experience and contact center technology company. Genesys (RPG), a tabletop role-playing game released by Fantasy Flight Games in 2017. Genesys (video game), an educational video game released in 2000. Genesys (website), a portal to information about plant genetic resources for food ...
The first CCC (acronym for 'Change and Configuration Control') product was released in the early 70s and was designed as a project for a Defense Department contractor in Santa Barbara CA. (The company at the time was Hughes Aircraft , now Santa Barbara Research Center for Raytheon .)
CA Harvest Software Change Manager. Capistrano (software) Cdist. CFEngine. Configuration item. Configuration management. Configuration Management (ITSM) Continuous configuration automation.