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In 2010, HSBC was rated the worst in customer advocacy by Forrester Research, which asked bank customers to rank their banks. In the national survey of approximately 4,500 banking customers assessing the top 50 banks, in answer to the question: "My financial provider does what’s best for me, not just its own bottom line," HSBC set a new all ...
Customers have a dedicated premier relationship manager, global 24-hour access to call centres, free banking services, and preferential rates. A HSBC Premier customer receives the HSBC Premier services in all countries that offer HSBC Premier, without having to meet that country's qualifying criteria ("Premier in One, Premier in All"). [183]
Hang Seng Bank Limited (Chinese: 恒生銀行有限公司) is a Hong Kong–based banking and financial services company with headquarters in Central, Hong Kong. It is one of Hong Kong's leading public companies in terms of market capitalisation and is part of the HSBC Group, which holds a majority equity interest in the bank. [2]
HSBC is one of the three commercial banks which are authorised to issue banknotes for Hong Kong - the other two being the Bank of China (Hong Kong) and Standard Chartered Bank (Hong Kong). [6] Of the total notes in circulation measured by value, HSBC is the most prolific issuer, its notes representing 67.7% of those in issue.
In April 2008, HSBC confirmed the loss of unencrypted data disks containing life insurance policy details for 370,000 customers. [18] In February 2011 HSBC sent a letter dated 11 February to an unknown number of recipients, stating that they were "writing to inform you of the potential compromise of some of your former account information with us."
Thousands of HSBC customers in Britain were unable to access online banking services on Friday, as the bank acknowledged an outage affecting some users of its website and banking app.
Website. www.firstdirect.com. First Direct (styled first direct) is a telephone and internet based retail bank division of HSBC UK Bank plc based in the United Kingdom. First Direct has headquarters in Leeds, England, and has 1.9 million customers. [1] It was awarded Most Trusted Financial Provider by Moneywise in 2019, and was ranked top in ...
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