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The DVLA handled 12,775 complaints in the year 2015/16, of which it failed to resolve 14.9% at first contact. Overall complaints for that year were down by 6.5%. The DVLA customer service excellence standard was retained. No details were provided on how this was measured.
The Driver and Vehicle Standards Agency (DVSA) is an executive agency of the UK Department for Transport (DfT).. It carries out driving tests, approves people to be driving instructors and MOT testers, carries out tests to make sure lorries and buses are safe to drive, [1] carries out roadside checks on drivers and vehicles, and monitors vehicle recalls.
History. DVLA was established in 1999 by Act 569 of Ghana's parliament. [1] The act allowed the authority to have a semi-autonomous status in the public sector organisation under the Ministry of Transport. The authority is responsible for ensuring safety on Ghanaian roads. The authority before the enactment of the DVLA Act was called Vehicle ...
Renewal: £14/£17 (online/postal) (GB), £30 (Northern Ireland) In the United Kingdom, a driving licence is the official document which authorises its holder to operate motor vehicles on highways and other public roads. It is administered in England, Scotland and Wales by the Driver and Vehicle Licensing Agency (DVLA) and in Northern Ireland ...
Website. www.gov.uk /vosa. Vehicle and Operator Services Agency (VOSA) was an executive agency granted trading fund status in the United Kingdom sponsored by the Department for Transport of the United Kingdom Government. It was announced on 20 June 2013 that VOSA would merge with the Driving Standards Agency into a single agency in 2014. [3]
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The BPA's Approved Operator Scheme (AOS) launched in October 2007. The scheme is for BPA members that are involved in parking enforcement services on private land or in unregulated public car parks and was created after the DVLA announced it would only provide vehicle driver details to companies that joined an Accredited Trade Association. [24]
Driver and Vehicle Agency. The Driver and Vehicle Agency ( DVA; Irish: An Ghníomhaireacht Tiománaithe agus Feithiclí[ 1]) is a government agency of the Department for Infrastructure in Northern Ireland. The agency is responsible for conducting vehicle testing, driver testing and the issuance of driving licences. [ 2]