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Call centers began in the Philippines as providers of email response and managing services then broadened to industrial capabilities for almost all types of customer relations, ranging from travel services, technical support, education, customer care, financial services, online business-to-customer support, and online business-to-business support.
Advanced Contact Solutions, Inc. (ACS) is a business process outsourcing (BPO) company based in the Philippines. History. ACS started as a single-site, single-client company with only 300 seats in 1996 to five sites with 7,000 seats. ACS is the first publicly listed call center in the Philippine Stock Exchange.
Ambergis Solutions was established that year as a call center for US-based clients in the utilities, IT, travel & hospitality, telecommunications and financial services industries, and hired 5,500 employees. Immequire was a call center based in Arlington, Virginia that came to operate one of the fastest growing contact centers in the Philippines.
Qualfon, Inc. is a company that supplies outsourcing services to call centers, back offices, and business processes. The company was founded in 1995 [where?] and is privately held. Qualfon operates in the Philippines, Guyana, Mexico, the United States, China and India (Qualfon Technology Support Services LLP).
The Philippines, officially the Republic of the Philippines, is an archipelagic country in Southeast Asia. In the western Pacific Ocean , it consists of 7,641 islands , with a total area of 300,000 square kilometers, [17] which are broadly categorized in three main geographical divisions from north to south: Luzon , Visayas , and Mindanao .
911 (Philippines) 911, sometimes written 9-1-1, is the national emergency telephone number of the Philippines managed by the Emergency 911 National Office. On August 1, 2016, 911 and 8888, a public complaint hotline, effectively replaced Patrol 117. [1]
The Cultural Center of the Philippines Foundation, Inc. ( Filipino: Sentrong Pangkultura ng Pilipinas, or CCP) is a government-owned and controlled corporation established to preserve, develop and promote arts and culture in the Philippines. [1] [2] The CCP was established through Executive Order No. 30 s. 1966 by President Ferdinand Marcos.
The Department of Information and Communications Technology (DICT) (Filipino: Kagawaran ng Teknolohiyang Pang-Impormasyon at Komunikasyon) is the executive department of the Philippine government responsible for the planning, development and promotion of the country's information and communications technology (ICT) agenda in support of national development.
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