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In commercial lodging establishments (hotels, resorts, inns, boarding houses etc.), housekeeping is the work of providing a clean, comfortable, safe and aesthetically appealing environment for the guests, and the operational department in a hotel which is responsible for these activities in rooms, public areas, back areas and the surroundings.
“Expect the unexpected,” said Sonia Hara, a housekeeper of 18 years at the Hilton Hawaiian Village, Oahu’s largest resort with 700 workers in the housekeeping department and part of the ...
A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment. Management of a hotel operation includes, but is not limited to management of hotel staff, business management, upkeep and sanitary standards of hotel facilities, guest satisfaction and customer service, marketing management, sales management ...
Hotels have been adjusting their housekeeping policies post-COVID-19 lockdowns, with various brands shifting toward an opt-in model that provides daily housekeeping only to guests who request it ...
In hotels, a property management system, also known as a PMS, is a comprehensive software application used to cover objectives like coordinating the operational functions of the front office, sales and planning, reporting etc. The system automates hotel operations like guest bookings, guest details, online reservations, posting of charges ...
But in the past year, several friends, all of them travelers I trust, have told me that when they stay at hotels, they always leave a few bucks on the nightstand for the hotel housekeeping staff ...
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