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Configuration management ( CM) is a systems engineering process for establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information throughout its life. [1] [2] The CM process is widely used by military engineering organizations to manage changes ...
Software development. In software engineering, software configuration management ( SCM or S/W CM; also expanded as source configuration management process and software change and configuration management [1]) is the task of tracking and controlling changes in the software, part of the larger cross-disciplinary field of configuration management. [2]
The Configuration Management Specialist Group (CMSG) is a Specialist Group (SG) [1] of the British Computer Society (BCS) a professional body, registered charity (incorporated by Royal Charter in 1984) and a learned society representing those working in Information Technology both in the United Kingdom and internationally.
A Service Desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact ("SPOC") to meet the communication needs of both users and IT staff, [15] and also to satisfy both Customer and IT Provider objectives.
Configuration Management ( CM) is an ITIL version 2 and an IT service management ( ITSM) process that tracks all of the individual configuration items (CI) in an IT system which may be as simple as a single server, or as complex as the entire IT department. In large organizations a configuration manager may be appointed to oversee and manage ...
Systems engineering is an interdisciplinary field of engineering and engineering management that focuses on how to design, integrate, and manage complex systems over their life cycles. At its core, systems engineering utilizes systems thinking principles to organize this body of knowledge.
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